All items we sell are brand new and most are covered by a manufacturer’s warranty. If you have misplaced your receipt contact us via email for a replacement; please provide up with your Full Name and approximate date of purchase.
MANUFACTURE CONTACT INFORMATION
If you live in Canada, contact Quality Coffee Service (QCS) at 604-291-6166 or e-mail at firstname.lastname@example.org. QCS will handle the warranty of your failed grinder. http://www.baratza.com/support.php
Phone: (800) 23-BODUM (choose option 1)
Representatives available Monday — Friday 10 AM — 7 PM EST
For more information about BODUM products, and to order replacement parts, please call or visit our website at www.bodumusa.com. http://www.bodumusa.com/shop/warranty.asp